Privacy.

Who we are

KB Aesthetics London Limited is the data controller for your information, registered with the Information Commissioner's Office, registration number ZB014448. Contact us at skin@kbaestheticslondon.com, or at Suite 4, Parker House, Admirals Way, London E14 9UQ.

What we hold

• Your name, contact details and date of birth
• Your medical history, medication and allergies
• Consultation notes, skin analysis, treatment records and your plan
• Consent forms and clinical photographs
• Appointment and payment history. Card payments are processed by our payment provider
• If you take our skin quiz: your name, contact details, your answers, and whether you agreed to hear from us

Why we hold it

To assess you, treat you safely and look after you afterwards; to meet our legal and professional duties as a medical aesthetics clinic; and, only if you have agreed, to send you news and updates. You can stop those at any time.

Who sees it

• The clinicians and team involved in your care
• Our online booking and patient record system and our payment provider, which hold information for us under contract
• Our prescribing partner, if you choose prescription skincare through them
• Your GP or another clinician, only with your agreement, or where your safety or the law requires it

How long we keep it

Clinical records, including photographs and consent forms, are kept for 8 years after your last visit. Complaint records are kept for 7 years. Skin quiz sign-ups who do not go on to become patients are kept for 2 years. After that they are securely deleted.

Photographs

Clinical photographs are part of your record and are never shared publicly without your separate written consent, which you can withdraw at any time.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, ask us to delete it where the law allows, and object to marketing at any time. Email skin@kbaestheticslondon.com and we will reply within one month. If you are unhappy with how we have handled your information, you can contact the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.